Business Support - What happens if a Sven worker doesn’t show up?

Sven workers are required to notify you directly in the event they are running late. If a worker is unable to contact the business for any reason, they are required to contact our Business Support team. 

It is unlikely that a Sven worker won't show up to a shift at all. In the unlikely case, a Sven worker does not show up and you haven’t heard from the worker or us, you should reach out to our Business Support team and let them know as soon as you can. 

From there, we will carry out an investigation into what happened.

We take this behaviour very seriously and will remove workers who prove to be unreliable from the platform.